Website Maintenance & Support – Platinum Tier
From: $499.00 / month
WordPress Updates
– Update WP Core / Plugins / Theme
– Monthly Update Report
Daily Cloud Backups
– Recovery is Hourly
ManageWP Reporting
Daily Security Scan
– Scan Website for Malicious content
– Alert on any Issue found / Present Options for Remediation
Lead Direct Connect
– Phone Call & SMS Notifications for Web Form Fills
– Single Tap Phone Connect to Prospects
– Increase in Close Rate When Call Back to Customer
E-Commerce Support Included
Service-Level Agreement
– Response: 6 Hrs for Tickets with Critical Status
– Resolution: within 48 hrs
– Up to 30 Tickets Per Month
($100 Charge for Overage)
– $100 Per Month Ad-On Site