President & CEO
Will brings his 14 years of business leadership in technology and marketing to help businesses across the world tap into their own lively culture, dedication to service and superior solutions to thrive in the digital space. Innovative strategies that improve customer experience while reducing costs and crafting masterpiece digital strategies are two of Will's biggest passions.
Chief Work Officer
With 10 years of experience training and working in research and data science, Courtney uses her skills to produce outsized results for our clients. She is passionate about consistently measuring results to optimize processes and inform data-driven marketing initiatives. When she’s not analyzing data, she can be found making wine.
Director of Operations
With over 16 years of corporate experience and training in enterprise technology, business intelligence solutions, and global team development, Dennis brings a wealth of knowledge of streamlining operations to increase productivity and efficiency. A goal-driven strategic planner, he leads our operations and project management efforts. When not working, you can find Dennis spending time with family and friends as well as rooting for his favorite Boston-based sports teams.
Director of Marketing & Sales Automation
Olivia leads Xponent21’s content marketing initiatives. A stickler for grammar and proper syntax, she loves putting words together to tell a company’s story and communicate their value proposition in a way that appeals to their target audience. She believes that dogs are just little furry people, and in her spare time she helps find labrador retrievers homes through the Lab Rescue of Greater Richmond.
Client Services Team Lead
As our Client Services Team Lead, Chuck provides coaching, direction, and leadership to our account strategists and digital strategists, in addition to working directly with clients to deliver outsized results. When not at work, you can find him playing guitar in his rock band, watching sports, or enjoying a local craft brew.
Nikki brings 12 years in graphic design, marketing, and branding. She is passionate about aligning her creativity with client goals and providing consistent, clean visuals that stand out. Her method starts with careful listening, to learn and understand the client vision prior to artistic ideation. She connects art direction to target demographics and marketing strategy. Nikki is a bona-fide “cat person” with a Maine Coon that she and her husband have completely spoiled. In her free time she enjoys working on home improvement DIYs, gardening, and kayaking.
With a Master’s Degree from Boston University and many years of hands-on experience, Danielle develops successful marketing strategies for clients across different industries. She values transparent and personalized relationships with each client to better understand their goals and improve brand awareness, user experience, customer retention, and overall revenue. Not only is Danielle a great digital marketing resource but she’s a friend clients can rely on. When she’s not busy researching the latest marketing trends, she’s in the kitchen whipping up something yummy — if you’re lucky, she’ll even share it with you.
Jillian finds her rhythm where creativity and analytics collide. Experienced in digital marketing strategy and campaign management as well as strategic communication, she thrives bringing clients creative ideas and tracking their performance through data visualization techniques to help grow accounts. Jillian holds a bachelor’s degree in marketing from the College of William and Mary as well as an MBA from Virginia Tech. Outside of work, you can find her playing with her daughter and husband, planning or embarking on her next international adventure, or exploring the outdoors.
Miranda is an Account Strategist at Xponent21. She is dedicated to fostering relationships centered around care, progressive achievement, and servant leadership. Miranda is currently working towards her Master’s degree in Strategic Communications at Liberty University. In her free time you will find Miranda with her dog, Zak, taking long walks around the lake.
João is our esteemed performance website design specialist. He brings deep knowledge of visitor behavior and vast experience building user interfaces that are designed to deliver conversions. Fueled by data insights and tailored marketing strategies, Joao ensures that each website our team creates is aesthetically made to delight and technically designed to perform.
Full Stack Developer
Nagi is a full stack developer with experience in Wordpress, Magento, Laravel, and several other languages. He has been helping clients build and upgrade their websites using the most modern technologies, ranging from small to large companies.
Full Stack Developer
As a full-stack web developer, Jansen has worked to update and improve the functionality and security of client web-based applications. She has designed and programmed various user portals and dashboards that help clients visualize and connect with their data. In her spare time, Jansen can be found backpacking the Appalachian Trail or roaming around Target.
A recent graduate from Virginia Tech where she studied Marketing and Management, Kelly is equipped with a fresh perspective and is eager to help customers achieve and exceed their goals. With a focus on social media and content creation, she enjoys brainstorming unique ways to showcase ideas and thoughts customers may have for their business. When she’s not at work, you can find her at the beach or with friends and family!
Alison is a Digital Content Specialist with a knack for language. With a curious nature and passionate spirit, she takes complex information and makes it easier to understand. She gets joy from optimizing content and seeing it rise to the top of Google. Outside of work, you can find her taking photos of birds or hanging out with her husband and sweet chocolate lab.
Jamie has been solving complex business problems for nearly two decades. After successfully managing large scale corporate change initiatives all over the world, she decided to redirect her focus and follow her passion for small business development. Jamie is a relationship builder and creative, and can typically be found in a vegetable garden alongside her US Navy husband and two small children.
With nearly 10 years of experience in finance and accounting, Lindsay Bright brings an enthusiasm for numbers and bookkeeping to the team. She believes that accounting is the language of business, and strives to help business owners, entrepreneurs, and other stake holders understand their finances in order to make the best decisions for the health and growth of their business. When she is not crunching numbers and organizing data in spreadsheets Lindsay enjoys spending time with family, playing acoustic guitar, running, visiting local Richmond breweries, and watching a good sci-fi TV show or movie.