WordPress Updates
– Update WP Core / Plugins / Theme
– Monthly Update Report

Daily Cloud Backups
– Recovery is Hourly

ManageWP Reporting

Service-Level Agreement
– Response: 1 Day
– Resolution: Within 3-5 Days
– Exception: Total Outages
– Up to 10 Tickets Per Month ($100 Charge for Overage)
– $100 Per Month Ad-On Site