As the company’s number two employee, Courtney has helped guide the direction of our business, build a powerhouse team, and implement technology and workflows to improve service delivery and produce outsized results for our clients. Her current role sits at the intersection of analytics, work management, and operations.
Drawing on her background in scientific research, Courtney designs efficient processes and supports our teams so they can better serve our clients. She is highly skilled at understanding the problem at hand and diplomatically and compassionately solving it. Courtney strives to make every team member feel valued and encouraged to achieve their goals. She welcomes questions with open arms, providing invaluable resources and insights when helping out her team members.
She holds masters degrees in Biology and Psychology/Neuroscience from the College of William and Mary and Yale University, respectively. During her time in academia, she authored over a dozen peer-reviewed scientific publications. Offline, Courtney is a plant whisperer, Peloton enthusiast, and proud pet mom.