X21 RMS (Reputation Management)

As your potential customer browses the Internet in search of a solution to their problem, they will no doubt come across peer ratings and reviews for the businesses in your industry. Whether your brand has been reviewed and whether the bulk of the reviews are positive is truly up to each business. Asking satisfied customers to tell their story – without a time-consuming process – is key to controlling where your local listing shows up and how compelling it is for prospective customers to learn more about your company. Our technology automates the process of asking for reviews and filters unhappy customers from sharing their feedback publicly on the web. Our subscription tiers differ in the number of business locations served.