Don’t Get Caught with Your Site Down!
Reliable Performance, Responsive Support
We keep your website running smoothly by performing regular maintenance, actively blocking for threats, monitoring and responding to alerts, and resolving support requests.
In the event of a failure, we maintain daily backups and have a team at the ready to bring a broken website back online.
We offer three maintenance and support packages depending on the level of continuing assistance you need. Services include WordPress and plugin updates, daily backups, spam monitoring, ongoing vulnerability and malware monitoring, and e-commerce support. We can also incorporate new content creation and SEO into your website maintenance strategy in a custom plan tailored for your needs.
We Help Clients:
View our support options and select the plan that is best for you.
Silver
Per Month
WordPress Updates
- WordPress Core
- Plugins
- Themes
Uptime Monitoring
Daily Cloud Backups
- Recovery is Hourly
Service-Level Agreement
- Response: 1 Day
- Resolution: Within 3-5 Days
- Exception: Total Outages
- Up to 10 Tickets Per Month
($100 Charge for 10 Addl. Tickets) - $100 Per Month / Addl. Site
Gold
Per Month
Everything in Silver Included
Daily Security Scan
- Scan Website for Security Vulnerabilities and Malware
- Alert on any Issue found / Present Options for Remediation
Service-Level Agreement
- Response: 12 hrs
- Resolution: Within 72 hrs
- Up to 10 Tickets Per Month
($100 Charge for 10 Addl. Tickets) - $100 Per Month / Addl. Site
Platinum
Per Month
Everything in Gold Included
E-Commerce Support Included
Service-Level Agreement
- Response: 6 hrs for Tickets with Critical Status
- Resolution: Within 48 hrs
- Up to 30 Tickets Per Month
($100 Charge for 10 Addl. Tickets) - $100 Per Month / Addl. Site
