Don’t Get Caught with Your Site Down!
When critical aspects of your business rely on your website being accessible to your customers and employees, it’s imperative that you have a plan to keep it secure, keep it up-to-date and keep it online. Too many things could go wrong to balance it all without a safety net.
Reliable Performance, Responsive Support
We keep your website running smoothly by performing regular maintenance, actively blocking for threats, monitoring and responding to alerts, and resolving support requests.
In the event of a failure, we maintain daily backups and have a team at the ready to bring a broken website back online.
We offer three maintenance and support packages depending on the level of continuing assistance you need. Services include WordPress and plugin updates, daily backups, spam monitoring, and ongoing vulnerability monitoring. We can also incorporate new content creation and SEO into your website maintenance strategy.
In the event of a failure, we maintain daily backups and have a team at the ready to bring a broken website back online.
We offer three maintenance and support packages depending on the level of continuing assistance you need. Services include WordPress and plugin updates, daily backups, spam monitoring, and ongoing vulnerability monitoring. We can also incorporate new content creation and SEO into your website maintenance strategy.
We Help Clients:
Maintain security
Complete technical updates
Deliver exceptional customer experience
Retain website backup
Ensure uptime
View our support options and select the plan that is best for you.
Silver
$99
Per Month
Per Month
WordPress Updates
- Update WP Core, Plugins & Themes
- Monthly Website Health Report
Daily Cloud Backups
- Recovery is Hourly
Service-Level Agreement
- Response: 1 Day
- Resolution: Within 3-5 Days
- Exception: Total Outages
- Up to 10 Tickets Per Month
($100 Charge for 10 Addl. Tickets) - $100 Per Month / Addl. Site
Monthly Subscription
Annual Subscription (2 Free Months)
Gold
$249
Per Month
Per Month
Everything in Silver Included
Daily Security Scan
- Scan Website for Malicious Content
- Alert on any Issue found / Present Options for Remediation
Lead Direct Connect
- Phone Call & SMS Notifications for Web Form Fills
- Single Tap Phone Connect to Prospects
- Increase in Close Rate Upon Quick Call-Back to Customer
Service-Level Agreement
- Response: 12 hrs
- Resolution: Within 72 hrs
- Up to 10 Tickets Per Month
($100 Charge for 10 Addl. Tickets) - $100 Per Month / Addl. Site
Monthly Subscription
Annual Subscription (2 Free Months)
Platinum
$499
Per Month
Per Month
Everything in Gold Included
E-Commerce Support Included
Service-Level Agreement
- Response: 6 hrs for Tickets with Critical Status
- Resolution: Within 48 hrs
- Up to 30 Tickets Per Month
($100 Charge for 10 Addl. Tickets) - $100 Per Month / Addl. Site
Monthly Subscription
Annual Subscription (2 Free Months)
Frequently Asked Questions
Do I need a support plan for my new website?
Some people like to live life on the edge, but we always suggest a support plan for any website. Having built hundreds of websites over the years, we receive requests almost daily to remedy sites that have been hijacked, infected or taken offline due to malicious activity. In a majority of cases, unperformed maintenance and a lack of basic security…
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What is web hosting vs domain?
What is my web host and how is it different from my domain host? This is a common question we hear from clients, so let’s break it down. Domain hosting is the renting of a web page address (also known as a domain) on the internet. Just like a physical address, a domain is where people go to find your…
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